# Questions & Answers

Here are our answers to Frequently Asked Questions. Didn't find the answer you were looking for? [Ask a human](mailto:support@transloadit.com).

### Pricing 💰

* [Why are there Transloadit watermarks on my files?](/docs/faq/watermarks.md)
* [Will there be any surprises after I sign up?](/docs/faq/signup-surprises.md)
* [Is the data volume reset monthly?](/docs/faq/reset-datavolume.md)
* [Which payment plan do you recommend?](/docs/faq/recommend-plan.md)
* [Can you help me understand the pricing?](/docs/faq/pricing-example.md)
* [What happens if my plan limit is reached?](/docs/faq/plan-limit-reached.md)
* [Why are there /meta/read charges in my billing?](/docs/faq/meta-read-charges.md)
* [Can I use the Community plan for more than one month?](/docs/faq/free-plan.md)
* [Are there any discounts?](/docs/faq/discounts.md)
* [Do you offer custom payment plans?](/docs/faq/custom-plans.md)
* [Why don’t you charge by the minute?](/docs/faq/charge-by-minute.md)
* [Why am I seeing more GB charged than my input files?](/docs/faq/charge-by-gb.md)
* [How is usage calculated?](/docs/faq/1gb-worth.md)

### Terminology 📚

* [What's the difference between Uppy and Transloadit?](/docs/faq/uppy-and-transloadit.md)
* [What is Turbo mode?](/docs/faq/turbo-mode.md)
* [What is a Template?](/docs/faq/template.md)
* [What do you mean by 'Priority Job Slot'?](/docs/faq/reserved-capacity.md)
* [What are Collaboration Seats?](/docs/faq/collaboration-seats.md)
* [What are Assemblies?](/docs/faq/assemblies.md)

### Security 🔒

* [How can I make sure that an image is actually from my correct user?](/docs/faq/validate-users.md)
* [Are Assembly IDs secure?](/docs/faq/uuid.md)
* [How are my Amazon S3 credentials protected?](/docs/faq/s3-safe.md)
* [MD5 is not a secure hashing algorithm, why are you using it?](/docs/faq/md5-not-secure-hashing.md)
* [Can I allow Transloadit's IPs in my firewall?](/docs/faq/firewall-allowlisting.md)

### Technical 💻

* [How do I use the TLCDN?](/docs/faq/use-tlcdn.md)
* [Can you delete temporary files sooner?](/docs/faq/temporary-purge-sooner.md)
* [How long do you keep temporary files around?](/docs/faq/temporary-purge.md)
* [Do Templates have mandatory parameters?](/docs/faq/template-mandatory-parameters.md)
* [What if my imports or exports from Backblaze, S3, GCP, etc. are slow?](/docs/faq/slow-external-services.md)
* [What to do if an Assembly Step hasn’t produced any results?](/docs/faq/no-results.md)
* [Whatʼs the maximum file size?](/docs/faq/max-filesize.md)
* [How does Transloadit store Assemblies?](/docs/faq/how-we-store-assemblies.md)
* [How to rename files when exporting them to cloud storage?](/docs/faq/how-to-rename-files-during-export.md)
* [Can Transloadit host my files?](/docs/faq/hosting.md)
* [Is it possible to get a future Amazon S3 link immediately when I start uploading the file?](/docs/faq/get-result-link-immediately.md)
* [What formats and codecs does Transloadit support?](/docs/faq/formats.md)
* [What if my users upload video files even though I only use image resizing?](/docs/faq/filtering2.md)
* [Are there limits for upload time or processing time?](/docs/faq/assembly-expiry.md)

### How to 📘

* [How can I track uploads for a specific user?](/docs/faq/user-tracking.md)
* [How can I test notifications in a dev environment?](/docs/faq/notification-dev.md)
* [How do I enable multi-file upload?](/docs/faq/multi-file-uploads.md)
* [How can I limit the size of files uploaded by my users?](/docs/faq/limit-upload-size.md)
* [How can I filter which files the user is able to select for the upload?](/docs/faq/filtering3.md)
* [How to upload files of any type and then process them based on their filetype?](/docs/faq/filtering.md)
* [Can I have my own upload progress bar?](/docs/faq/customize-progress.md)
* [How can I limit the output duration of my videos?](/docs/faq/customffmpeg.md)
* [How do I limit an sFTP user to one directory?](/docs/faq/chroot-user.md)

### Third party integration 🧩

* [How do I set up with DigitalOcean Spaces?](/docs/faq/how-to-set-up-digital-oceans-spaces.md)
* [How do I set up an Amazon S3 bucket?](/docs/faq/how-to-set-up-an-amazon-s3-bucket.md)
* [How do I set up a Google Cloud bucket?](/docs/faq/how-to-set-up-a-google-cloud-bucket.md)
* [How do I set up a Dropbox app?](/docs/faq/how-to-set-up-a-dropbox-app.md)

### Misc 🎲

* [Will there ever be an encoding queue?](/docs/faq/queues.md)
* [Why do encoding presets have default resolutions?](/docs/faq/preset-resolutions.md)
* [Do you offer an audio or video player?](/docs/faq/media-player.md)